{"id":6914,"date":"2026-03-30T00:02:12","date_gmt":"2026-03-29T21:02:12","guid":{"rendered":"https:\/\/paktas.com\/service-and-maintenance-services\/"},"modified":"2026-04-10T16:08:54","modified_gmt":"2026-04-10T13:08:54","slug":"service-and-maintenance-services","status":"publish","type":"page","link":"https:\/\/paktas.com\/en\/service-and-maintenance-services\/","title":{"rendered":"Service and Maintenance Services"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-html\"><div class=\"paktas-servis-page-wrapper\">\n\n  <div class=\"servis-page-header\">\n    <div class=\"paktas-container\">\n      <h1 class=\"page-title\">Service and Maintenance Services<\/h1>\n      <div class=\"page-accent-line\"><\/div>\n      <p class=\"page-desc\">\n With Pakta\u015f Platform's guarantee, we stand by you even after the sale. Our expert team provides quick response, periodic maintenance, and original spare parts support. \n      <\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"servis-highlights-section\">\n    <div class=\"paktas-container\">\n      <div class=\"highlights-flex\">\n        <div class=\"hl-box\">\n          <div class=\"hl-icon\"><i class=\"fa-solid fa-medal\"><\/i><\/div>\n          <div class=\"hl-text\">\n            <h4>2-Year Limited Warranty<\/h4>\n            <span>Warranty against defects in materials and workmanship.<\/span>\n          <\/div>\n        <\/div>\n        <div class=\"hl-box\">\n          <div class=\"hl-icon\"><i class=\"fa-solid fa-gears\"><\/i><\/div>\n          <div class=\"hl-text\">\n            <h4>10 Years of Spare Parts Warranty<\/h4>\n            <span>Guaranteed uninterrupted supply and long-lasting use.<\/span>\n          <\/div>\n        <\/div>\n        <div class=\"hl-box\">\n          <div class=\"hl-icon\"><i class=\"fa-solid fa-stopwatch\"><\/i><\/div>\n          <div class=\"hl-text\">\n            <h4>Notification within 48 hours.<\/h4>\n            <span>Fast review and action in case of warranty claims.<\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n\t<div class=\"servis-periyodik-bakim-section\">\n    <div class=\"paktas-container\">\n      <div class=\"periyodik-bakim-box\">\n        \n        <div class=\"pb-header\">\n          <h3>The Importance of Periodic Maintenance<\/h3>\n          <p>Regular periodic maintenance of platform vehicles is of great importance for both occupational safety and operational efficiency.<\/p>\n        <\/div>\n\n        <div class=\"pb-grid\">\n          <div class=\"pb-item\">\n            <div class=\"pb-icon\"><i class=\"fa-solid fa-helmet-safety\"><\/i><\/div>\n            <div class=\"pb-content\">\n              <h4>Occupational Safety and Continuity<\/h4>\n              <p>Firstly, regular maintenance allows potential malfunctions to be detected in advance, preventing serious accidents. This increases employee safety and ensures business continuity. <\/p>\n            <\/div>\n          <\/div>\n\n          <div class=\"pb-item\">\n            <div class=\"pb-icon\"><i class=\"fa-solid fa-chart-line\"><\/i><\/div>\n            <div class=\"pb-content\">\n              <h4>High Efficiency and Low Cost<\/h4>\n              <p>Furthermore, well-maintained equipment operates more efficiently and without performance loss. Reducing unexpected breakdowns prevents disruptions in production processes and helps keep costs under control. <\/p>\n            <\/div>\n          <\/div>\n\n          <div class=\"pb-item\">\n            <div class=\"pb-icon\"><i class=\"fa-solid fa-arrows-rotate\"><\/i><\/div>\n            <div class=\"pb-content\">\n              <h4>Long Equipment Lifespan<\/h4>\n              <p>Periodic maintenance also extends the lifespan of equipment. Thanks to regular inspections and parts replacements, platform vehicles can be used safely for longer periods. This delays the need for new equipment investment, providing an economic advantage.  <\/p>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"pb-footer\">\n          <div class=\"pb-footer-icon\"><i class=\"fa-solid fa-check-double\"><\/i><\/div>\n          <p>In conclusion, periodic maintenance of platform vehicles is an indispensable practice for creating a safe working environment, increasing efficiency, reducing costs, and extending equipment lifespan.<\/p>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/div>\n\t\n  <div class=\"servis-main-section\">\n    <div class=\"paktas-container\">\n      <div class=\"servis-grid\">\n        \n        <div class=\"servis-form-col\">\n          <h3 class=\"servis-col-title\">Service Request Form<\/h3>\n          <p class=\"form-instruction\">Please complete the form below regarding your service or maintenance request. Our team will contact you as soon as possible. <\/p>\n          \n          <div class=\"paktas-impreza-form-wrapper\">\n            <form class=\"w-form  us-field-style_1 layout_ver show_message_after_sending for_cform us_form_1\" action=\"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/pages\/6914\" method=\"post\"><div class=\"w-form-h\"><div class=\"w-form-row for_text\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Name\" type=\"text\" name=\"us_form_1_text_1\" value placeholder=\"Name\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_email\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Email\" type=\"email\" name=\"us_form_1_email_1\" value placeholder=\"Email\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Please enter a valid email address.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_textarea\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<textarea aria-label=\"Text\" name=\"us_form_1_textarea_1\" placeholder=\"Text\"><\/textarea>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<input type=\"hidden\" name=\"action\" value=\"us_ajax_cform\" \/>\r\n<input type=\"hidden\" name=\"post_id\" value=\"0\" \/>\r\n<input type=\"hidden\" name=\"form_index\" value=\"1\" \/>\r\n<div class=\"w-form-row for_submit align_none\"><button class=\"w-btn us-btn-style_1\" type=\"submit\" aria-label=\"Submit\"><span class=\"g-preloader type_1\"><\/span><span class=\"w-btn-label\">Submit<\/span><\/button><\/div><\/div><div class=\"w-form-message\"><\/div><div class=\"w-form-json hidden\" onclick='return {&quot;ajaxurl&quot;:&quot;https:\\\/\\\/paktas.com\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;messages&quot;:{&quot;err_empty&quot;:&quot;Fill out this field&quot;,&quot;err_size&quot;:&quot;File size cannot exceed %s MB&quot;,&quot;err_extension&quot;:&quot;%s file type is not allowed&quot;,&quot;err_recaptcha_keys&quot;:&quot;reCAPTCHA keys are incorrect&quot;}}'><\/div><\/form>\" email_subject=\"Servis Talep Formu\" receiver_email=\"info@paktas.com\"]\n          <\/div>\n        <\/div>\n\n        <div class=\"servis-terms-col\">\n          <h3 class=\"servis-col-title\">Warranty Coverage and Terms<\/h3>\n          \n          <div class=\"terms-content-box\">\n            <h4><i class=\"fa-solid fa-shield-check\"><\/i> Limited Warranty Details<\/h4>\n            <p>Pakta\u015f Platform guarantees that every new machine it produces is free from defects in materials and workmanship for a period of <strong>2 years<\/strong> from the date of delivery to the customer. Defective parts covered under warranty will be replaced or repaired free of charge with the approval of the Pakta\u015f Platform Maintenance Department. <\/p>\n\n            <h4><i class=\"fa-solid fa-screwdriver-wrench\"><\/i> Periodic Maintenance Requirements<\/h4>\n            <p>Unless otherwise specified in a contract, periodic maintenance is the responsibility of the customer. The warranty does not cover malfunctions resulting from periodic maintenance not performed on time and correctly by an authorized person. <\/p>\n            \n            <h4><i class=\"fa-solid fa-triangle-exclamation\"><\/i> Exclusions from Warranty<\/h4>\n            <ul class=\"terms-list\">\n              <li><strong>External Components:<\/strong> Parts supplied by external suppliers such as the engine, tires, battery, etc., are subject to their respective manufacturer warranties. <\/li>\n              <li><strong>Unauthorized Modification:<\/strong> Changes made without the written approval of our engineering department will void the warranty.<\/li>\n              <li><strong>User Error:<\/strong> Exceeding capacity (misuse), improper maintenance, accidents, and operations contrary to the manual are not covered by the warranty.<\/li>\n              <li><strong>Normal Wear and Tear:<\/strong> Normal wear and tear on parts caused by oils, filters, chemical contact, and the operating environment is not covered under warranty.<\/li>\n            <\/ul>\n\n            <h4><i class=\"fa-solid fa-globe\"><\/i> International and Other Conditions<\/h4>\n            <p>For service requests outside of Turkey, only a material warranty is provided; travel, accommodation, and other expenses are the responsibility of the buyer. In case of warranty claims, we must be informed within 48 hours. <\/p>\n            \n            <div class=\"terms-warning\">\n              <i class=\"fa-solid fa-circle-info\"><\/i> Ensuring that occupational health and safety (OHS) conditions are met during any interventions carried out at your facilities is the responsibility of the customer.\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6914","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/pages\/6914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/comments?post=6914"}],"version-history":[{"count":2,"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/pages\/6914\/revisions"}],"predecessor-version":[{"id":6916,"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/pages\/6914\/revisions\/6916"}],"wp:attachment":[{"href":"https:\/\/paktas.com\/en\/wp-json\/wp\/v2\/media?parent=6914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}